At Ayyan Fireworks Chennai ("we", "us", "our") we value the privacy of every customer who visits ayyanfireworks.com or places an order with us. This Privacy Policy explains what information we collect, how we use it, and the limited ways we share it.
1. Information We Collect
When you place an order or enquiry, we collect only the details needed to deliver your crackers safely:
- Name — to address your order
- Mobile number — to confirm order and coordinate delivery
- Delivery address within Chennai — to deliver your order to the correct doorstep
- Email address (optional) — for order confirmation
- Order details — the products and quantity you ordered
We do not collect sensitive personal data such as Aadhaar numbers, PAN, bank details or card details. All payments are handled through UPI, bank transfer or cash on delivery — we never store payment card information on our website.
2. How We Use Your Information
- To confirm your booking and coordinate direct home delivery within Chennai
- To contact you by phone or WhatsApp regarding your order status
- To resolve any query you raise before delivery
- To comply with Indian laws relating to the sale of fireworks
3. Cookies & Website Analytics
Our website uses basic cookies and Google Analytics to understand how visitors use the site (for example, which products are most viewed). This data is anonymous and helps us improve the website. You can disable cookies in your browser settings at any time.
4. Information Sharing
We do not sell, rent or share your personal information with any third party for marketing purposes. Your details are only shared with our own delivery team to fulfil your order.
We may disclose information if required by Indian law, a court order, or a valid government request relating to fireworks regulations.
5. Data Retention
We retain order information for a reasonable period to handle post-delivery queries and to maintain our sales records as required by law. You may request deletion of your contact details at any time by calling us.
6. Data Security
Our website runs on HTTPS (secure connection). We take reasonable steps to protect your information, but no method of internet transmission is 100% secure. You accept this risk when using our website.
7. Children's Privacy
Fireworks are sold only to adults aged 18 years and above. We do not knowingly collect information from minors. If you are under 18, please do not place an order or share your details with us.
8. Your Rights
You have the right to:
- Ask what information we hold about you
- Request correction of incorrect information
- Request deletion of your information (subject to legal retention rules)
- Opt out of any promotional messages from us
9. Changes to this Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any change. Continued use of our website after updates means you accept the revised policy.
10. Contact Us
For any privacy-related question, please reach us at:
- Phone / WhatsApp: +91-9962111831
- Email: chennai@ayyanfireworks.com
- Location: Chennai, Tamil Nadu, India